Privacy Policy

Nordwerk Engineering respects your privacy and is committed to protecting the personal information you share with us when using our website, products, or services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, place an order, or submit a form, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Company name (if applicable)

Transaction Information

When you make a purchase, we may collect:

Order details
Payment confirmation (processed securely via third party providers)
Shipping information

We do not store full credit card or payment card details on our servers.

2. How We Use Your Information

We use collected information to:

Process and fulfill orders
Respond to inquiries and customer support requests
Provide technical assistance and product guidance
Improve our website, products, and services
Send order updates and important notifications
Prevent fraud and ensure website security

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in the following cases:

With shipping providers to deliver your orders
With payment processors to complete transactions
With service providers who assist in website operation and hosting
When required by law or legal obligation

All thirdparty partners are required to handle your data securely and only for the intended purpose.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve user experience
Remember preferences
Analyze website traffic and performance

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

While we take strong precautions, no method of online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to certain types of data processing